Here is the latest update on Snapchat outage
Popular multimedia messaging app Snapchat experienced a major global outage on Sunday, May 4. However, the situation had notably improved by Monday morning, with a sharp decline in outage reports.
According to Downdetector, a platform that monitors online service disruptions, users from several countries, including Pakistan, the UK, and France, reported widespread issues. A majority of affected users (57%) said they were logged out of their accounts, while 24% faced issues sharing content, and 18% had trouble uploading media.
At the peak of the disruption on Sunday evening, global reports exceeded 900, with significant spikes recorded in Pakistani cities such as Lahore, Karachi, Rawalpindi, and Peshawar. Users from Punjab and Sindh were particularly vocal on social media, expressing frustration over the app’s unavailability.
By early Monday, Downdetector showed a consistent drop in complaints, suggesting Snapchat had restored services for most users. Outage reports fell significantly after midnight and remained low throughout the morning.
Despite the widespread nature of the issue, Snapchat has yet to release an official statement explaining the cause of the outage. Tech analysts speculate that the disruption may have stemmed from a server-side error or a glitch related to a recent update.
Interestingly, some users reported that accessing Snapchat via a Virtual Private Network (VPN) allowed them to use the app normally, prompting questions about whether the issue was region-specific or linked to server access restrictions.
Previously, Downdetector’s heat map highlighted trouble spots across multiple regions. With the recent decline in reports, the platform now shows service stabilisation in most affected areas.
In Pakistan, Sunday evening data showed that 53% of users experienced login issues, 28% had problems sharing content, and 19% faced media upload failures. These figures have since dropped, indicating a clear recovery in services.