If your mobile phone has been stolen or misplaced, you can immediately lodge a complaint and get it blocked within 16 hours.
This service has been introduced by the Pakistan Telecommunication Authority (PTA) to prevent the possible misuse of the stolen mobile phones.
According to a statement issued by the authority on Monday, a complaint can be lodged through call or email or the complainant can also “contact the Citizens Police Liaison Committee helpline for filing a complaint”.
To file a complaint regarding a stolen phone visit PTA’s website to get the official contact details.
Through this service, mobile phone users don’t have to go all the way to PTA’s offices to lodge a complaint about stolen phones, which are located in a few cities only.
How to check the status of your phone?
You can check the status of your stolen phone 16 hours after reporting. It can be checked through SMS, PTA’s official website or an Android application (DVS). The IMEI search for your phone will show that it has been blocked.
The IMEI of your mobile phone can be found by dialing *#06#. It can also be checked from your phone settings.
The advisory has further said that PTA is only responsible for the reporting of the stolen phone, If someone wants to trace or locate his/her device then they must contact the police.