Installment plans introduced for power consumers struggling with full bill payments

In a strategic move aimed at addressing the protests triggered by soaring electricity bills and alleviating the burden on citizens, Dr Muhammad Amjad Khan, Chief Executive of the Islamabad Electric Supply Company (IESCO), has issued a comprehensive directive. This directive mandates all IESCO offices to introduce installment plans tailored to assist customers who are facing challenges in paying their electricity bills in full.

Against the backdrop of mounting public outcry, Dr Khan’s proactive step aims to alleviate the financial burden on power consumers. These installment plans are envisioned to provide customers with a respite, allowing them to manage their electricity bill payments more effectively while maintaining their financial stability.

To further enhance customer convenience, IESCO has also taken the initiative to extend the due dates for electricity bill payments. This calculated move underscores the company’s commitment to accommodating the unique challenges faced by its customers.

Dr Amjad Khan underscored the importance of open communication, urging IESCO’s patrons to engage with the relevant Sub-Divisional Offices, Revenue Offices, or Customer Service Centers for any concerns related to their bills. This approach underscores IESCO’s dedication to ensuring customer satisfaction and resolving any uncertainties promptly.

Nevertheless, this considerate move coincides with ongoing protests across the nation, ignited by grievances against inflated electricity bills. Demonstrators, who have congregated outside the IESCO office in Rawalpindi for the past four days, have now rallied in various cities, including Sargodha, Hafizabad, Vehari, and Hyderabad.

In response to the heightened tensions, IESCO officials have taken precautions by involving the local police to bolster security measures. This step is aimed at safeguarding the well-being of both the demonstrators and IESCO’s employees.

The protestors have been resolute in their demands, seeking a reduction in the substantial charges or even pledging to withhold bill payments until their concerns are heard. These demonstrations, set against a backdrop of broader economic challenges and escalating inflation, reflect the mounting frustrations of citizens grappling with financial hardships.

The protestors hail from diverse backgrounds, encompassing members of civil society, men and women alike, traders, farmers, and representatives from legal and business sectors. This broad participation underscores the pervasive concern and unified front against economic difficulties and price hikes.

As electricity prices continue their upward trajectory and taxes weigh heavily on citizens, these widespread demonstrations emphasise the pressing need to address economic grievances.