K-Electric’s CEO and senior officials appeared before the Sindh High Court on Thursday and apologized for prolonged power outages at the homes of judges and court officers following heavy rains in Karachi, media reports have said.

The court had summoned K-Electric officials after a major power breakdown left several areas of the city without electricity for extended periods. The issue caused severe inconvenience to judges, senior officers, and their families, the notice stated.

According to the court’s notice issued on August 22, multiple neighborhoods remained without power for two days after the August 20 rains, while others faced low voltage issues. The court also noted that despite being provided with emergency contact numbers, the High Court’s protocol section received no response from K-Electric officials, who even switched off their phones.

The court reminded K-Electric that under NEPRA regulations, the utility is obligated to ensure an uninterrupted power supply and must have alternative systems in place for emergency situations. It also directed the company to nominate a panel of senior officers who will remain available at all times and to create a direct communication channel with the court’s protocol section to avoid delays.

During the hearing, K-Electric officials assured the court that a strategy has been developed to prevent major breakdowns and faults in the future. The officials also shared contact details of area officers and stated that some officers have been transferred. Those found negligent will face action after an inquiry, the company added.