The Pakistan Citizen Portal (PCP) established by Prime Minister Imran Khan recently received appreciation once again after it helped a Pakistani expatriate woman visit her homeland after 29 years.
According to reports, the woman’s brother Shahid Hussain shared that his sister, residing in Germany, was unable to visit her country because of visa issues. He said that despite several previous attempts of sponsoring his sister’s visit, the issue remained unresolved.
However, the matter was finally resolved after he registered a complaint on the portal. He praised the portal for facilitating him at every step and helping his sister visit her country.
Hussain praised PM Imran for his efforts to help his countrymen.
According to statistics issued by the PCP, the federal government resolved over 1.5 million complaints in response to over 1.7 million complaints registered with the Pakistan Citizen Portal during the period from October 2018 to 23 January 2020. The portal resolved 1,557,000 complaints leaving behind a backlog of 156,352 complaints.
Meanwhile, the Prime Minister’s Performance Delivery Unit (PMDU) recently introduced a new category – ‘Corruption and Malpractices’ – to tackle complaints about corruption in government offices. The category has been introduced on the directives of Prime Minister Imran Khan to curb these illegal practises from government departments.