According to outage tracker Downdetector, tens of thousands of users reported being unable to access several Google services on Monday night.

Google Maps has been having issues since 9:36 PM EDT (0136 GMT), according to a tweet from Downdetector.

More than 40,000 users reported problems using Google’s services, primarily the maps and search engine, including in New York City and Denver, Colorado.


A small number of customers continued to report issues using Google’s cloud and calendar services after the outage had been reported for about two hours, according to Downdetector.

“We’re aware of a software update issue that occurred late this afternoon Pacific Time and briefly affected availability of Google Search and Maps, and we apologize for the inconvenience,” a Google spokesperson said.

“We worked to quickly address the issue and our services are now back online.”

Some individuals who attempted to use Google tweeted screenshots of the ‘500 error’ notice on Twitter, which said the server had “encountered an error and could not complete your request.”